Privacy Policy

Cookies

We use cookies on our website. The purpose of cookies is to improve the content and performance of the website. With the feedback gained from cookies, we are able to develop the website and offer information that meets the needs of the city’s residents better.

In the cookie settings, you can find more information on the cookies used and accept or reject their use. You can also change the cookie settings whenever you wish.

About cookies

A cookie is a small text file that your browser saves on your computer or mobile device when you visit a website. It will not harm your device or files. Cookies cannot be used to spread malware.

The user data we gain through cookies helps us to ensure our website’s technical functionality and improve the quality of our digital services. They allow us to make our website more user-friendly and make it easier for you to find information.

Cookies and the website’s function

Essential cookies are needed for the website to function. The website may also use cookies that are not necessary for the website to function. These cookies are used for purposes such as analytics, monitoring and marketing. These types of cookies can only be used with the user’s consent.

A cookie may be permanently saved on the user’s computer, in which case the website will always remember the user when they visit the website. A cookie may also be session-specific, in which case it will be removed when the browser is closed.

Cookies may be first-party or third-party cookies. First-party cookies are set by the website the user is visiting. Third-party cookies are set by an outside party. Examples of the latter include cookies of social media services embedded on the website.

Used cookies

Complianz

Functional

Usage

We use Complianz for cookie consent management. Read more

Sharing data

This data is not shared with third parties. For more information, please read the Complianz Privacy Statement.

Functional

Name
cmplz_user_data
Expiration
365 days
Function
Read to determine which cookie banner to show
Name
cmplz_id
Expiration
365 days
Function
Store cookie consent preferences
Name
cmplz_saved_categories
Expiration
365 days
Function
Store cookie consent preferences
Name
cmplz_saved_services
Expiration
365 days
Function
Store cookie consent preferences

WordPress

Functional

Usage

We use WordPress for website development. Read more

Sharing data

This data is not shared with third parties.

Functional

Name
wpEmojiSettingsSupports
Expiration
session
Function
Store browser details
Name
wordpress_test_cookie
Expiration
session
Function
Read if cookies can be placed
Name
wp-settings-time-*
Expiration
1 year
Function
Store user preferences
Name
wordpress_logged_in_*
Expiration
persistent
Function
Store logged in users

Polylang

Functional

Usage

We use Polylang for locale management. Read more

Sharing data

This data is not shared with third parties.

Functional

Name
pll_language
Expiration
persistent
Function
Store language settings

Matomo

Statistics (anonymous)

Usage

We use Matomo for website statistics. Read more

Sharing data

This data is not shared with third parties.

Statistics (anonymous)

Name
_pk_id*
Expiration
13 months
Function
Store a unique user ID
Name
_pk_ses*
Expiration
session
Function
Store a unique session ID

Manage your preferences

Register description and the rights of data subjects

For more information on the processing of your personal data, please see more about data protection. 

More information on accessibility

For more information on accessibility, please see the accessibility statement for hel.fi. 

Text licenced under Creative Commons

The text content of the hel.fi website is licensed under a Creative Commons BY 4.0 licence. The images on the website may not be used elsewhere without permission.